UMANG App | One Single App for availing various government services!

UMANG (Unified Mobile Application for New-Age Governance) is a Mobile Application developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD). The aim of UMANG App is to fast-track mobile governance in India.

UMANG App provides a unified approach where citizens can install one application to avail varied government services on different channels like mobile app, web, IVR and SMS. These can be accessed through smartphones, feature phones, tablets and desktops. In this post, let us discuss about the features and benefits of UMANG app.  

It is one of the key initiatives under the Digital India program to facilitate a single point of access to major services. The services will be from central and state government departments, local bodies and some important utility services from private organizations.

Key features of UMANG App

1. UMANG brings together major services of government departments on a single platform to provide better and easier services to citizens.

2. It provides seamless integration with popular customer services like EPFO, NPS, Aadhaar, PayGov and Digilocker.

3. You can explore its services on mobile app, website, IVR, and SMS through smartphones, feature phones, tablets, and desktops.

4. It supports Aadhaar-based and other authentication mechanisms for service access.

5. It has a rich multimedia interface for maximizing usability and enriching user experience.

6. It provides a uniform experience across department services including payment-based transactions.

7. It uses latest industry standards as security measures like OTP and MPIN.

8. It supports 13 shortlisted languages including English and Hindi.

Services on UMANG App

UMANG provides easy access to a plethora of government services ranging from – Agriculture, Education, Employment & Skill, Energy, Finance, Health, Housing, Revenue, Transport, and Utility. Currently, you can avail a total 362 services of 73 departments from 18 states. The some major government services available are listed below.

1. Aadhaar Card

2. AICTE

3. Ayushman Bharat

4. Bharat Bill Pay

5. Bharat Gas

6. CBSE

7. Crop Insurance

8. DigiLocker

9. DigiSevak

10. eMigrate

11. ePathshala

12. EPFO

13. ESIC

14. Goods & Service Tax Network

15. HP Gas

16. Indane Gas

17. KVS

18. MyGov

19. MyPAN

20. National Scholarship Portal

21. NPS

22. Parivahan Seva – Sarathi

23. Parivahan Seva – Vahan

24. Passport Seva

25. Pay Income tax

26. Pensioners’ Portal

27. Pharma Sahi Daam

28. Pradhan Mantri Awas Yojana Urban (PMAY-U)

29. Pradhan Mantri Awas Yojana (PMAY)

30. Pradhan Mantri Kaushal Vikas Yojana

Where to get UMANG App

You can download it in the following ways

1. QR Code: To download it, use your mobile phone to scan the QR code on UMANG official website.

2. Missed Call: Get UAMNG App link by giving a missed call on 9718397183.

3. SMS: Get the link for this on your handset enter your mobile number on UMANG official website and click on “Get App”.

4. You can also download it from Google Play Store for your Android devices, from App Store for your iOS devices and from Windows Store for your Windows devices.

How to register and log in on UMANG App?

You can register on it through the following interfaces:

1. Website

2. Mobile App

However, there is no need to register for using its services through IVR and SMS. You can directly use the SMS number and IVR number to avail the UMANG department services available on SMS and IVR.

Registration process

1. Download and install it on your smartphone.

2. Open it.

3. Select language of your preference.

4. Tap on “NEW USER” tab. The Registration screen appears.

5. Enter your mobile number and tap on “Next” to continue. The mobile number verification screen appears.

6. Here, enter the OTP received on the mobile number. Once it is successful, the “Set MPIN” screen appears.

7. Now set your 4 digits numeric MPIN to protect your account against unauthorized access. Tap on “Next” to continue. The security question screen appears.

8. Here, select two questions and provide answers to these questions for recovering your account.

9. The mobile number verification screen appears. Enter the OTP received.

10. The home screen appears.

How to Login on UMANG App?

You can login on this by two ways:

1. Mobile Number: You can log in through the mobile number with MPIN or OTP.

2. Aadhaar Id: You can log in through Aadhaar Id with OTP and biometric device (for Android).

For any further assistance, you can call the UMANG customer care support.

UMANG Head Office

National e-Governance Division, 4th Floor,

Department of Electronics and Information Technology (DeitY),

Ministry of Communications & Information Technology

Government of India,

Electronics Niketan, 6, CGO Complex,
Lodhi Road, New Delhi – 110003

Phone: 011 24301851

Fax: 011 24363101

(For Government departments Only)

UMANG App Customer Help

1. The customer service email address is customercare@umang.gov.in

2. The customer care Toll-Free Number is 1800115246. UMANG has a dedicated customer support for your convenience from 8 am to 8 pm on all days of the week.

In my opinion, UMANG App is a good application. Hope it will help those who want to benefit from the government services. If you have more questions related to this then click here to read Frequently Asked Question (FAQ’s).

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